IE compatibility forum. solved major issue

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Since I don't know whee else to put this I will leave it here.

A little background. for a few months my team at dishnetwork was not able to solve the problem of IE configuration and edge. Our tool AMC renders html in a Java-based application. Edge was not doing so. After a lot of research and testing we have solved the problem. HTML now renders properly with this fix in Java applications.

In June 2022, Microsoft dropped internet explorer and all support for it and made Microsoft Edge their primary internet browser. This created compatibility issues that are not inherently solved by the started “default browser” settings option.

Default browser settings EX:

Tools that render HTML after the page is loaded like AMC (AMDOCS monitoring tool.) need further configuration. This is due to internet explorer version capability. Internet Explorer is not fully backwards compatible so when we are trying to use the previous version capability we need to go backwards and use an earlier version. So we need to access the program file for edge which is called “f5” under Windows (C).

Instructions:

We need to go to the c drive. Open your file explorer windows(C:) will be located at the bottom left hand corner of the slide bar. In the top right hand corner find the search bar ( as the picture shows) and type in f12. It might take a few seconds to populate the results so be patient. Wait for the f12 folder to be populated (should filter to the top (again be patient) The folder needed is C:\Windows\SysWOW64 Open the folder and then open the IEChooser application note you must have edge open and have the website you are trying to configure open at this time to be able configure it Click the site you are trying to configure in the f12 application. (AMC for the example above). You will get this window pane We will be adjusting the mode (3 options in the top left hand corner) Document mode must be 5. Browser profile must be Enterprise. User agent string may remain as the default

User configuration should look like this

After this is done the page reloads as the browser refreshes from the debug tool.

Note
This is not a permanent fix. It must be done every time you want to load a tool that renders html after the page is loaded if your computer image does not have the proper IE configuration.

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