Latex - Cross referencing showing as question mark for certain figures and tables- IEEE Access-Overleaf

\begin{figure*}[h]
    \adjustimage{width=1.2\textwidth,center}{Images/xyz.pdf}
    \caption{my_caption}
    \label{fig:xyz}
\end{figure*}

Using figure*, as otherwise the figure will not properly span over 1 column in a 2 column ieee format.

Fig. \ref{fig:xyz} used for cross referencing.

This issue is with specific figures and table only, though all are declared same way.