Plesk: Recipient address rejected: No DNS entries for your MTA

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having this problem since a week now, one of my email clients on Plesk can't send mails to a specific domain with the following error:

Undelivered Mail Returned to Sender

Recipient address rejected: No DNS entries for your MTA, HELO and Domain. Contact YOUR
    administrator Your HELO: domain.com, IP: xxx.xx.xx.xxx

I've DMARC & DKIM & SPF all enabled

What's the solution to this problem? If the solution is to add a new DNS record What is its name should be and its value?

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