cfldap useTLS failing and providing no information why it is failing

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I am trying to use useTLS="true" with cfldap but the error i am getting is not very helpful. It just says error connecting to ldap server.

no logs and nothing, I am using CF2021.

This is my first time using cfldap and i am not sure what needs to be done to fix this issue. if i do not use useTLS, the cfldap is connected successfully.

any clue what could be going wrong here.

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