My requirement is to Transfer chats from Bot to Agent ,who are in the Queue only.
I have implemented Einstein chat bot with Transfer to agent to a Queue.
Have Used Rule actions and Routing configs in Einstein bot.
In Chat Button & Invitations i Used Queue -Most Available option.
This resulting Transfer to Agent chats are going to the All users who are available /open to take chats up.
But i don't want that ,i need only Queue members should only be considered. Everything Classic version so far?