XLS File Is Not Being Parsed Correctly

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I have two XLS files. Both are server generated. One is from our bank (account statement) and the other is an internal ledger report from our company's web portal. I am trying to read both files within my Retool app.

The first one is read successfully using the following piece of code (ignore the splices. I am just getting rid of some useless rows).

enter image description here

As you can see, I am getting the correct data from this file (visible in the table).

Now if I try the second file, I get this:

See the Strange Characters (as if the file was never parsed)

As you can see, the parsed value is showing some strange values. I do not know what to do here. I would really appreciate it if someone could point me in the right direction.

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