MS Edge: user cannot disable an extension

Viewed 17

I've an issue with an extension that users cannot disable because it claims, "to be managed by the organization". Following that information, and the banner "Your browser is managed by your organization", I removed from the registry key HKLM\SOFTWARE\Policies\Microsoft\Edge (according to https://winaero.com/remove-managed-by-your-organization-from-microsoft-edge/ and Edge guide) and restarted the machine. Now Edge doesn't show the banner "Your browser is managed by your organization" and edge://policy/ shows nothing, still I'm unable to disable the extension and it still claims, "to be managed by the organization".

Then I came at this question, one comment points to Chrome documentation it looks promising. I added the key

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\ExtensionSettings\kkbeongbkmppccbkfgdednjecepnflfd]
"installation_mode"="normal_installed"
"update_url"="file:/C:/Program Files (x86)/path_to_extension_files" 

kkbeongbkmppccbkfgdednjecepnflfd -> extension ID

restarted the machine and... nothing, still not able to disable the extension.

It worth noting that I did the same changes at Chrome registry keys and now Chrome allows me to enable/disable the extension. So, it seems an issue relate only to Edge.

Because I'm having the issue only with this extension it looks like there is something else I'm missing, another registry entry, or configuration file, or... Any other documentation I should look into?

Few more info on my test machine:

  • Win 10 Pro 21H2, Edge Ver 105.0.1343.50 (Official build) 64bit
  • Win Server 2016 Standard, Edge Ver 105.0.1343.33 (Official build) (64-bit) The extension comes with an msi installer and it isn't downloaded from Microsoft store.

Thanks for any suggestion you are able to give me.

0 Answers
Related