Tapkey Web Api gateway timeout

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I'm having trouble finding any information about the reliability and uptime of the Tapkey services.

We're seeing multiple failed requests daily to https://my.tapkey.com/api/v1/Owners/<owner_id>/Contacts/<contact_id>/Grants that result in a 504 Gateway Time-out.

This usually resolves itself fairly quickly, but it happens enough that it warrants attention. Are we running into some undocumented feature?

1 Answers

Wouter, we saw a couple of latency spikes over the last few days in the Tapkey backend. The problem should have been solved in the meantime, can you confirm? Sorry for any inconveniences.

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