Cannot respond to Google Workspace Marketplace review

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I have a Google Sheets Add-on listed on Google Workspace Marketplace (former G Suite Marketplace).

We sent the direct link above to users to review our Add-on, but many users are not able to leave a review. The rating stars and comment boxes are not available. I even tried myself with other Add-ons using different Gmail and Business accounts.

I have followed the steps from Google Support page, and I still couldn't leave a review.

Is there something I'm missing? It cannot be that hard!

Researching and trying out old posts, I could leave a review in two different ways:

  1. Using the old G-Suite Marketplace URL
  2. re-installing the Add-on.

Is this a bug in the Marketplace review?

1 Answers

Thanks for the report, we are working on a fix.

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