Slack stuck on Sign-In page

user_5647004 0
Viewed 2008

I am having an issue correctly opening / creating workspaces from the Slack Electron desktop app. When I open my app, here is the screen that is displayed : enter image description here

I then proceed to signing in, get redirected to my browser, successfully sign-in and click on the xdg-open link to get redirected to my desktop app. At this point, the initial slack window with the sign in button doesn't change.

What I have tried

  • Initial installation made with snap
  • Deleted ~/.config/Slack directory
  • Uninstalled snap package and installed from AUR using Yay
  • Launched slack from terminal for more debug logs
  • Tried to launch slack manually from the magic-link that was logged

The logs during the login process do not report any errors, here is a snippet of them :

[02/02/22, 09:56:42:641] info: Store: UPDATE_SETTINGS {
  "mainWindowSettings": {
    "fullScreen": false,
    "maximized": false,
    "bounds": {
      "x": 351,
      "y": 176,
      "width": 1024,
      "height": 768
    }
  }
} 
[02/02/22, 10:03:26:522] info: Store: HANDLE_DEEP_LINK {
  "url": "slack://somecode/magic-login/somenumbers"
}

After this, I tried checking in for some possible Window manager errors but I could not find any Here are my system specs : enter image description here

Weird thing is, I have compared my two desktop envs, using the same distro/WM/version of slack and nothing seems different or not up to date.

Thanks for taking the time to help me out

kde-plasma slack archlinux
6 Answers

Are you using Chrome (or Brave, Edge, Chormium et al) by chance?

Copy the url from the newly opened window and paste in Firefox, should work.

user_83895900

It's definitely a KDE thing. I have this problem as well, under KDE (on RHEL 8 and on Fedora 35). It used to work, a few months ago. Now, no matter what I have tried (including passing the callback URI by command-line, etc.) it simply does not process the login call. I know there are a few interaction points between the Slack Electron client and the desktop environment (use of the keyring manager for example). I tried very hard to debug this.

I think the next step would probably be to install older and older versions of the Slack app until I find the point at which it stopped working.

I'm not sure we'll get a ton of support from Slack on this, since RHEL 8 dropped official KDE support.

user_26692650

It's the kde-cli lower-casing things it should not. As answered here the workaround is to check what command kde-cli is running and run it manually replacing the Slack workspace ID with this uppercase version. Reproducing the solution here: run this: while sleep .1; do ps aux | grep slack | grep -v grep | grep magic; done then try to signin again, when the browser tries to open slack, the command above will output something like this:

kde-open5 slack://WORKSPACE_ID/magic-login/...
/usr/lib/slack/slack --enable-crashpad slack://workspace_id/magic-login/...

So you run the command above replacing workspace_id with its uppercase version

user_10162930

Using firefox worked for me though my problem is different to yours.

I was removed from the only workspace I used. Then I couln't sign-in to any other workspace. Sign-in only redirected me to the old workspace, opening from chrome didn't do anything it kept going back to sign in page as shown by OP.

user_185939020

In my case the following helped me: 1- Right click on slack icon. 2- Troubleshooting 3- Report Issue Slack ask me to pass credentials. Then on the top I clicked 'Your workspace' button, it redirected me to browser and I was able to login to the app.

user_66903830

Tried everything commented before but nothing worked on my nex x1 9gen Kde, but installing previous insider/edge version.

sudo snap install slack --channel=insider/edge

user_139771160
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