Audio works in Spark-ar but not in Instagram

Question

I've designed a filter which displays some images and plays some audio.

It works well in spark-ar studio, but once exported to Instagram (either directly or through a test link) the images appear, but the sounds don't!

The sound files are .m4a mono channel. Spark-ar studio tells me everything is correct.

Any idea?

user_14146423 · Answer

Make sure the audio is sampled at 44.1kHz. Convert it in itunes if you can

user_14500899 · Answer

Try to change to codec from alac (default of m4a) to aac.

user_6069097 · Answer

I was having the same problem. Make sure your settings are:

.m4a mono channel at 44.1kHz, acc

Re-export your file and upload to Spark AR Hub.

Then SAVE at the top menu

You can then test your file using Capture Video under the Demo Video section.

Good luck!

user_9161319 · Answer

to enable sound, play when you are recording you have to Go to your scene and find Microphone. Then, check to disable it. It should work.

user_13046441 · Answer

i had same problem,i just change the audio file and now problem solved!