For some reason Dialogflow does not recognize the name which exists in Training phrase. On the example i am sending "My name is Ashvin" and response should be. "What is your last name ?
Also i tried to make dialogflow to remember this name but its still does not want to recognize it.
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This is From Training screen:
There is an issue with Non-English/Non-American names with Dialogflow. Only the names put in the @sys.given-name DB by Dialogflow are recognised as of now. So most of the English names are getting recognised as well as some of the Non-English names (common in the USA) are captured via @sys.given-name.
If you have a limited set of names to recognise, you can put those names in a composite/enum Entity, then it will be recognised by the agent. Otherwise, use @sys.any and in the webhook, come up with some logic to approximate on to the name provided by the user and ask for confirmation once captured.
Composite Entity
I would suggest you to make a composite entity like in the picture below. That way you can train it for the Indian names as well.
Check "allowed automated expansion" as well so that it can predict the names which are not in the list.
Hope it helps.
