PayPal Error: We’re sorry things don’t appear to be working at the moment. please try again later

user_350599 0
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I manage some WordPress/WooCommerce online shops which have been running problem free for a few years. Recently, we have noticed that our transactions via Paypal have not been working.

I tried to process an order myself using PayPal and got the following error:

We’re sorry things don’t appear to be working at the moment. please try again later paypal

WooCommerce have suggested it's not a problem with their software but most likely a problem with the specific PayPal account. As usual, PayPal support is saying "there's no problem with PayPal"

Without pulling apart the WooCommerce code, I'm not sure where to go next...

woocommerce wordpress paypal-ipn paypal
5 Answers

Issue : Customers are receiving error: Things don't appear to be working at the moment. Please try again later.

This error typically occurs for two reasons:

1.) You have entered your PayPal email address or PayPal Identity Token incorrectly. Please confirm your PayPal email address and PayPal Identity Token are entered correctly within Downloads => Settings => Payment Gateways => PayPal Standard

Or

2.) Your customers may also see this if Encrypted Website Payments set to ON. Setting it to OFF will resolve the issue. This setting can be adjusted from within your PayPal account by navigating to Profile => Profile and Settings => Selling Preferences => (Website Payment Preferences/Website Preferences) and selecting OFF under Encrypted Website Payments

enter image description here

Powered by :-)

user_21804660

Your Instant Payment Notification (IPN) URL must match your store's URL

Under Profile & Settings > SElling Tools > Instant payment notifications Click update, then add your store's URL

You also need to check API access > NVP/SOAP API integration (Classic) In the section Credential Signature , find these values and submit it to your Woocommerce payment settings

  1. API Username
  2. API Password
  3. Signature
user_27936770
user_97792430

There's another possibility aside from not accepting encrypted website payments: for some reason the transaction IDs are being perceived as duplicates even though they are new transactions.

Go to your account settings in paypal and check your payment preferences. Disable the settings that rejects payments with duplicate transaction IDs and make a test transaction. You should now be able to receive payments while you spend time figuring out what went wrong.

I'm attaching the error message I got when I submitted the payment request below for your reference.

{ack: "contingency", contingency: "DUPLICATE_INVOICE_ID", errorData: {},…}
ack: "contingency"
contingency: "DUPLICATE_INVOICE_ID"
errorData: {}
meta: ...
calc: ...
rlog: ...
server: ...

payment preferences

block payments

user_52759540
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